Terms and Conditions for Scooters

Customers may return scooters during the first two weeks after sale but are obliged to cover the cost of returning the item, plus a 15% restocking fee.

Welcome Mobility offers a standard one-year parts and labour warranty period on mobility scooters sold through welcomemobility.co.uk.

Under the warranty, if your scooter has a faulty component, you won't be charged to have it fixed or replaced.

If there is a problem which requires an engineer then we'll come to you, so you won't be without your scooter for long.

Click here for our standard Terms and Conditions for items bought through Welcome Mobility.